FAQ

1. How long does shipping take?
Shipping times vary by location. For example, orders to the U.S. typically arrive within 7-20 business days, while orders to other countries may take longer. Please see our Shipping Information page for more details.

2. How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email.

3. What is your return policy?
We offer returns within 14 days of delivery for most items. Please see our  Returns & Exchanges page for full details.

4. Do you offer exchanges?
Yes, we offer exchanges for defective or damaged items. Please contact us within 3 days of receiving your order to arrange an exchange.

5. How can I contact customer service?
You can reach our customer service team the contact form.

6. Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping times and costs vary based on location.

7. How can I cancel my order?
If you need to cancel your order, please contact us as soon as possible. Once an order is processed, it may not be possible to cancel it, but we will do our best to assist you.