Shipping Information
At berzerg.com, we strive to provide you with the best possible shopping experience, including transparent and reliable shipping services. Here’s what you need to know about our shipping process:
Processing Time
All orders are processed within 1-2 business days. Please note that orders are not processed or shipped on weekends or holidays.
Shipping Times
Since we work with multiple suppliers across the globe, shipping times may vary depending on the product’s location. Estimated shipping times are as follows:
- United States: 5-15 business days
- Canada: 5-15 business days
- Australia: 5-15 business days
- United Kingdom: 5-15 business days
- Rest of the World: 10-25 business days
Shipping Costs
We offer free shipping on all orders! No matter where you are, we’ll cover the cost of getting your order to your doorstep.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this to track your package every step of the way.
Customs and Duties
Please be aware that orders may be subject to customs fees, import taxes, or duties in your country. These charges are not included in our prices and are the responsibility of the customer. We recommend checking with your local customs office for more information.
Delayed or Lost Packages
While we do our best to ensure timely delivery, please note that unforeseen circumstances such as customs delays, weather conditions, or other factors beyond our control may impact delivery times. If your package is delayed or lost, please contact us, and we’ll do everything we can to assist you.
Incorrect Addresses
Please double-check your shipping address before placing an order. We are not responsible for packages delivered to incorrect or outdated addresses. If you realize there is a mistake after placing your order, please contact us immediately.
Contact Us
If you have any questions or concerns about your order or shipping, don’t hesitate to reach out to our customer service team. We’re here to help!
